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FAQ

Not the perfect gift? Let’s make it right.

Of course, we understand people change their minds, we have a 30 day returns policy 

Not what you wanted (or it’s faulty), what about returns and refunds?

If you’re unlucky enough to have received a faulty product or you’ve changed your mind (how could you?!), no problem. We’ll try to make your return as painless as possible. Simply contact us using our contact page and fill in all the details and we’ll get right back to you.

You have 30 days to return it to us (but please keep your proof of postage).

It usually takes a few days for your item to make its way back to us, however, you should receive your money back within 10 days. If this is not the case, please contact us.

If an item is faulty or damaged or you just changed your mind, contact us via the contact page and we’ll look into getting the item swapped for you.